“Some view it as a lifetime product replacement program, expecting refunds for heavily worn products used over many years. Others seek refunds for products that have been purchased through third parties, such as at yard sales.” People were abusing L.L. Bean’s beloved return policy, so the company decided to end it. Now (of course), L.L. Bean is being sued for the decision. (It’s amazing how quickly participants in this class action went from selling their soles to selling their souls. Sorry, but hey, if the shoe fits…)