The Spirit No Longer Moves You

“Spirit Airlines died as it lived: lots of angry customers and no one picking up the phone. Early yesterday morning, when America’s most hated airline announced that it would immediately cease all operations, Spirit left tens of thousands of passengers at airports across America scrambling to figure out what to do next. Some arrived to catch their flight, only to find deserted check-in kiosks plastered with a goodbye message: All Spirit flights have been cancelled, and customer service is no longer available.” Saahil Desai in The Atlantic (Gift Article) on the Hemingway-esque bankruptcy of Spirit Airlines (“Gradually and then suddenly”) and why it’s a big deal, even if you never flew the discount airline. “For all the justified kvetching, America is about to learn a hard lesson: The only thing worse than a world with Spirit is one without it.”