“James said her investigation into Intuit was sparked by a 2019 ProPublica report that found the company was using deceptive tactics to steer low-income tax filers away from the federally supported free services for which they qualified — and toward its own commercial products, instead.” Intuit to pay $141M settlement over ‘free’ TurboTax ads. One lesson here is about the vital power of quality investigative reporting. The other lesson is that for large corporations, crime usually pays. Intuit admitted no wrongdoing and the fine basically amounts to a rounding error.