“A big reason baristas were standing outside on that frigid Buffalo morning was because a year earlier, Brisack, fresh off a Rhodes Scholarship, had walked into the Elmwood Starbucks and applied for a job. For the next eight months, she learned to froth lattes and blend Frappuccinos. She rose before sunrise to help open her store and picked up shifts at other Buffalo Starbucks where she met other baristas who told her about their lives, frustrations and concerns with the company. And she waited.” WaPo (Gift Article): A Rhodes Scholar barista and the fight to unionize Starbucks.