“Ticket resale is no longer driven by fast-talkers peddling their wares outside U.S. arenas. Now it’s effectively dominated by software companies.” The secondary ticket market works really well. Unless you’re an actual fan. Reveal News: How is this Legal? If you wanted to score concert tickets when I was a kid, you lined up outside your local record store first thing Sunday morning and hoped the teenager working the Bass Ticket terminal was a fast typer. That seemed a lot more fair than trying to refresh a web page faster than a bot.