“We’ve all been there. You’re craving a McFlurry, or a Shamrock Shake. You drive to McDonald’s, excited to fill yourself up with cold and sugary goodness. But when you finally make it to the counter, you hear those dreaded, devastating words: ‘The ice cream machine is broken.'” What you need at that moment is data. Meet the 24-year-old who’s tracking every broken McDonald’s ice-cream machine in the US.