“In the 20 seasons since the Browns were reestablished as an expansion franchise, they have been the least successful, most dysfunctional organization in the NFL: a .298 winning percentage, nine general managers, 11 coaches. Just 18 months ago they were capping off the worst three-season stretch ever. But something unimaginable was building in the background of that pain.” Ben Baskin in Sports Illustrated: Welcome to Cleveland, Where the Browns Are True Contenders.