Superhuman Nature

“If you’ve never worked at a tech company before, this is how things go. When faced with making a product decision that is even mildly uncomfortable, employees often first look towards expressed company principles like ‘Always put the customer first,’ but the next thing they look for is precedent. What other decisions have we made that look like this one? Designers do this. Engineers do this. Product managers do this. Executives do this. It’s an easy way to inform your current decision, and it’s also an easy way to cover your ass.” Mike Davidson with an interesting post on a high-flying new email app (and a broader discussion of why so much of your tech does things you wish it wouldn’t): Superhuman is Spying on You.