“There’s been a lot of fear that retail is on the decline. What’s happening instead is a shift. People are still going into the brick-and-mortar stores that feel good to be in, and where you can expect to find a person to help you navigate a complicated product space.” (Of course terrestrial stores are going through hard times. But times are a lot harder for those that haven’t changed a bit during the two-decade rise of ecommerce.) From Money: Meet the Retail Worker of the Future: Cool, Charismatic, and Better Paid.

+ NYT: Can Ford Turn Itself Into a Tech Company? (Better question: Do they have a choice?)

+ You can actually eat breakfast at Tiffany’s. (It’s all about the experience now…)