Altitude Sickness

“Basic service, without fees, must be sufficiently degraded in order to make people want to pay to escape it. And that’s where the suffering begins.” If you are flying this holiday season, it might at some point occur to you that doing so is a miserable experience. And that’s by design. The New Yorker’s Tim Wu on why airlines want to make you suffer. (I’ll be traveling with my kids, so at least we’ll make them suffer right back.)

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